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How to make an appointment

It’s as simple as 1, 2, 3

#1      Call  Us
On Oahu 808-529-4550
On Maui 808-986-0059

Calling is the hard part. For many of us, we have never had to make a call for help. We may wonder, “does this mean I’m weak”   … “what will my family think”… “why, why, why…?”

Just do it. Call us. Within minutes you will know this is the right thing to do!

#2      When You Call
Our receptionist will ask you a few questions regarding contact information and insurance. One of our clinicians will then contact you about:

  1. The reason for your call.
  2. How long you have been feeling this way.
  3. Current care you are getting (if any).
  4. What kind of services you are interested in; e.g., individual; family; couples; etc.
  5. When you would like an appointment.

#3      Get scheduled

  • Our goal is to schedule your appointment within 7 days (or sooner if needed).
  • We can accommodate your work schedule with early morning, early evening appointments, and Saturdays.


“What is mental health treatment’?”

  • At Kokua Counseling Centers, we help people find hope again through solving problems and building confidence. 
  • We use best practice care to help reach your goals and care pathways for common behavioral health challenges; e.g., depression and anxiety.

“What happens in treatment?”

  • Individual therapy – “Talk therapy” is a way learn how life got this way, and to get you where you want to be. Psychotherapy is  performed by licensed, qualified behavioral health professionals (non-physicians), for children, adolescents, and adults with behavioral health issues.
  • Groups, Parenting & Couples Therapy – It’s good to know that you are not alone. Groups and classes can be fun and helpful.
  • Medication Management – For some symptoms, medication is a choice for you. A psychiatrist is a medical doctor who can prescribe medication.

“How long does treatment take?”

  • Most people complete treatment within 6-12 sessions.
  • Individual or Family Appointments are usually 45 to 50 minutes.
  • Group Therapy and/or educational classes usually range from 60, 90, or 120 minutes.
  • Medication Management appointments are usually 20 to 25 minutes. Treatment with medication may be ongoing (as prescribed).

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